Direct Credit Union
Needham, MA
$795M
total assets, June 30, 2026
$795M
total assets, June 30, 2026
Direct Credit Union is a federal credit union based in Needham, MA. As of June 30, 2026 it held $794.7 million in assets and $622.0 million in deposits; assets were up 0.8% from a year before. It has 23,736 members and 2 branches.
Updated Oct 11, 2026 · numbers as of June 30, 2026
Total assets
$795M
+0.8% in a year · +0.6% in a quarter
Deposits
$622M
+0.9% in a year · +0.7% in a quarter
Loans
$710M
+2.6% in a year · +2.0% in a quarter
Profit so far
$734K
Jan 1 to Jun 30, 2026
Net worth ratio
11.36%
-0.11 pts in a year
Return on assets
0.18%
+0.55 pts in a year
Facts
- Type
- Federal credit union
- Head office
- 50 Cabot St, PO Box 9123, Needham, MA, 02494
- Established
- Jan 1, 1953
- Employees
- 75
- Members
- 23,736
- Branches
- 2 in 2 states
- Id
- cu9071
Quarter by quarter
June 30, 2002 to June 30, 2026
Assets, deposits and loans
Each quarter end, US dollars
Profit by quarter
Net income of each quarter, the last 12
Ratios
Percent. Return on assets is a yearly rate.
Branches
2 offices as of June 30, 2026
Branches by state
| Office | Place |
|---|---|
| Main Branch (main office) | Needham, MA |
| Wescom Resource Group | Anaheim, CA |
Consumer complaints
Complaints consumers sent about Direct Credit Union, 12 months to Sep 2026
Last 12 months
3
+200.0% vs the 12 months before
Closed with relief
0.0%
Money back: 0.0%
Answered on time
33.3%
0 still in progress
Most common product
Mortgages
67% of its complaints
Complaints per month
Hover a month for the count
By product
12 months to Sep 2026
| Top issues | Complaints | Share | Relief |
|---|---|---|---|
| Closing on a mortgage | 1 | 33.3% | 0.0% |
| Managing an account | 1 | 33.3% | 0.0% |
| Trouble during payment process | 1 | 33.3% | 0.0% |
Counted under Direct, Inc. Counts depend on company size: large companies get more complaints. The newest month is partial.
Related pages
Questions and answers
How big is Direct Credit Union?
$794.7 million in total assets and $622.0 million in deposits as of June 30, 2026, with assets up 0.8% from a year before. Its loans were $709.6 million.
How many branches does Direct Credit Union have?
2 branches in 2 states as of June 30, 2026.
How many members does Direct Credit Union have?
23,736 members as of June 30, 2026, down 0.4% from a year before.
Is Direct Credit Union profitable?
Yes: it earned $733,740 from January 1 to June 30, 2026. Its return on assets was 0.18% a year; about 1% is typical.
How many consumer complaints does Direct Credit Union get?
3 complaints in the 12 months to Sep 2026, up 200.0% from the 12 months before. 0% of closed complaints ended with relief, and 33.3% were answered on time.
Official public data from the reports every insured credit union files each quarter. Profit so far runs from January 1 to the quarter end. Credit union branch lists have no deposits or map positions. New quarters appear about two months after the quarter ends.