Academy Sports + Outdoors Recalls Ozone 500 Girls' and Boys' Elevate 24-Inch Bicycles Due to Fall and Injury Hazards
Recall 21163 · Jul 14, 2021 · Academy Sports + Outdoors
3,860
units affected
3,860
units affected
Facts
- Recall number
- 21163
- Date
- Jul 14, 2021
- Company
- Academy Sports + Outdoors
- Units affected
- 3,860
- Product
- Ozone 500® Girls' and Boys' Elevate 24-Inch Bicycles
- Remedy
- Refund, Repair, Replacement
- Hazard
- Electric shock
The product
This recall involves the Ozone 500 Girls' and Boys' Elevate 24-Inch Bicycles. "Ozone 500" is printed on the frame. The girls' bicycle frame is fuchsia with black script and the boys' bicycle frame is black with red script. The following style numbers can be found on the seat tube. Style Number Description 164538 Ozone 500 Girls' Elevate 24 in Bicycles 164540 Ozone 500 Boys' Elevate 24 in Bicycles
What can happen
The rear shock spring on the bicycles can become stuck, creating a pinch point between the spring and the seat, posing a risk of injury, or causing the bicycles to stop unexpectedly, posing a fall hazard to the rider.
The fix
Consumers should immediately stop using the recalled bicycles and bring them to any Academy Sports + Outdoors store for a free repair or a full refund. Consumers can also contact Academy Sports + Outdoors for a replacement shock and repair instructions or to receive a pre-paid shipping label to return the bicycle for a full refund.
Incidents and where it was sold
- Incidents
- Academy has received one report of a person injuring their hand under the seat when the rear shock spring compressed.
- Sold at
- Academy Sports + Outdoors stores and online at www.academy.com from October 2020 through May 2021 for about $300.
Related pages
Questions and answers
What should I do with the recalled ozone 500® girls' and boys' elevate 24-inch bicycles?
Consumers should immediately stop using the recalled bicycles and bring them to any Academy Sports + Outdoors store for a free repair or a full refund. Consumers can also contact Academy Sports + Outdoors for a replacement shock and repair instructions or to receive a pre-paid shipping label to return the bicycle for.
What is the hazard?
The rear shock spring on the bicycles can become stuck, creating a pinch point between the spring and the seat, posing a risk of injury, or causing the bicycles to stop unexpectedly, posing a fall hazard to the rider.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.