Acer Recalls Notebook Computers Due to Burn Hazard
Recall 10103 · Jan 7, 2010 · Acer
22,000
units affected
22,000
units affected
Facts
- Recall number
- 10103
- Date
- Jan 7, 2010
- Company
- Acer
- Units affected
- 22,000
- Product
- Certain Acer Aspire-series Notebook Computers
- Product type
- Electronics
- Remedy
- Repair
- Hazard
- Fire
The product
The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.
What can happen
An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
The fix
Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.
Incidents and where it was sold
- Incidents
- Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States. No injuries have been reported.
- Sold at
- ABS Computer Technologies, D&H Distributing, Fry's Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150.
Related pages
Questions and answers
What should I do with the recalled certain acer aspire-series notebook computers?
Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.
What is the hazard?
An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.