Aiper Elite Pro Cordless Robotic Pool Vacuum Cleaners Recalled Due to Burn and Fire Hazards; Distributed by Shenzhen Aiper Intelligent Co. (Recall Alert)
Recall 23784 · Aug 24, 2023 · Compurobot Technology Company
22,000
units affected
22,000
units affected
Facts
- Recall number
- 23784
- Date
- Aug 24, 2023
- Company
- Compurobot Technology Company
- Units affected
- 22,000
- Product
- Aiper Elite Pro GS100 cordless robotic pool vacuum cleaners
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves Aiper Elite Pro cordless robotic pool vacuum cleaners with model number GS100. The Elite Pro unit weighs 11.2 pounds and measures about 15.9 x 14.2 x 10 inches. The dark gray pool vacuum cleaners have the "Aiper" brand name printed on the top/front of the product. The model name and number are printed on the label attached on the bottom side of the pool vacuum.
What can happen
When the charging cord is plugged into the device without the adapter and/or directly into the charging port on the machine, the battery can overheat and short circuit, posing burn and fire hazards.
The fix
Consumers should immediately stop using the recalled pool vacuums and contact Aiper to receive a free replacement of Aiper's Seagull Pro robotic pool cleaner. Aiper will provide a free return label for consumers to send the product back to Aiper. Within seven days of receiving the recalled Elite Pro, Aiper will ship the replacement product. Aiper is contacting all purchasers directly.
Incidents and where it was sold
- Incidents
- The firm has received 17 reports of the recalled pool vacuums overheating including one report of a minor burn to a consumer's fingertip, which did not require medical treatment. No property damage has been reported.
- Sold at
- Online at www.aiper.com, Amazon.com, www.cocktailpool.com, www.factorypure.com, www.myrobotdirect.com, www.wellbots.com and uspoolsite.com from January 2023 through May 2023 for between $600 and $800.
Related pages
Questions and answers
What should I do with the recalled aiper elite pro gs100 cordless robotic pool vacuum cleaners?
Consumers should immediately stop using the recalled pool vacuums and contact Aiper to receive a free replacement of Aiper's Seagull Pro robotic pool cleaner. Aiper will provide a free return label for consumers to send the product back to Aiper. Within seven days of receiving the recalled Elite Pro, Aiper will ship.
What is the hazard?
When the charging cord is plugged into the device without the adapter and/or directly into the charging port on the machine, the battery can overheat and short circuit, posing burn and fire hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.