AliExpress Recalls Multi Styler Hair Dryers Due to Electrocution or Shock Hazards; Sold on AliExpress.com
Recall 25112 · Jan 30, 2025 · AliExpress
980
units affected
980
units affected
Facts
- Recall number
- 25112
- Date
- Jan 30, 2025
- Company
- AliExpress
- Units affected
- 980
- Product
- 6-in-1 Multi Styler and 5-in-1 Multi Styler Hair Dryers
- Remedy
- Refund
- Hazard
- Electric shock
The product
This recall involves three multipack hair dryer bundles. The three bundles were sold in either light gray or light green colors. The 6-in-1 Multi Styler hair dryers have more than three heating modes, with model number HS01 on the underside of the product. They are powered by the V9 digital motor and measure approximately 16 inches (length) x 7 inches (width) x 5 inches (height) and weigh four pounds. The 5-in-1 Multi Styler hair dryers have more than three heating modes, with a model number HS01 on the underside of the product. They are powered by the V9 digital motor and measure approximately 14 inches (length) x 6 inches (width) x 4 inches (height) and weigh four pounds.
What can happen
The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers, if the hair dryers fall into water when plugged in.
The fix
Consumers should immediately unplug and stop using the recalled hair dryers and contact AliExpress to receive a full refund. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and then send an image of the destroyed hair dryer to AliExpress. AliExpress is directly contacting all purchasers. Consumers should email the photo of their destroyed hair dryer to AliExpress by replying to the email from AliExpress about the recall. Upon receipt of the photo, AliExpress will issue the customer a full refund.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Online at AliExpress.com from May 2023 through November 2024 for between $41 and $135.
Related pages
Questions and answers
What should I do with the recalled 6-in-1 multi styler and 5-in-1 multi styler hair dryers?
Consumers should immediately unplug and stop using the recalled hair dryers and contact AliExpress to receive a full refund. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and then send an image of the destroyed hair dryer to AliExpress. AliExpress is directly.
What is the hazard?
The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers, if the hair dryers fall into water when plugged in.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.