Amazon Recalls Amazon Basics Desk Chairs Due to Fall and Injury Hazards (Recall Alert)
Recall 23704 · Oct 27, 2022 · Amazon
11,400
units affected
11,400
units affected
Facts
- Recall number
- 23704
- Date
- Oct 27, 2022
- Company
- Amazon
- Units affected
- 11,400
- Product
- Amazon Basics Executive Desk Chairs
- Remedy
- Refund
- Hazard
- Falls
The product
This recall involves the Amazon Basics Executive Desk Chair. The upholstered swivel chair was sold in black, brown and white and has padded armrests and five legs with rolling casters. The chair can be adjusted for seat height and backrest tilt. Only chairs that have a horizontal plastic piece on the bottom of the caster bracket are included in this recall.
What can happen
The chairs' leg base can break, posing fall and injury hazards.
The fix
Consumers should immediately stop using the recalled chairs and contact Amazon for instructions on how to dispose of the chairs for a full refund. Consumers will be asked to upload a photo of the chair's leg base and certify disposal of the chair. Upon receipt of the photo and certification of disposal, consumers will be issued a full refund to a valid payment method in the consumer's Amazon wallet or an Amazon gift card. Amazon is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- Amazon has received 13 reports of chair leg bases breaking, including one report of a minor shoulder injury.
- Sold at
- Online at Amazon.com from September 2021 through April 2022 for between $103 and $170.
Related pages
Questions and answers
What should I do with the recalled amazon basics executive desk chairs?
Consumers should immediately stop using the recalled chairs and contact Amazon for instructions on how to dispose of the chairs for a full refund. Consumers will be asked to upload a photo of the chair's leg base and certify disposal of the chair. Upon receipt of the photo and certification of disposal, consumers will.
What is the hazard?
The chairs' leg base can break, posing fall and injury hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.