American Honda Recalls Gas-Powered Generators Due to Impact Hazard and Owner’s Manual Error (Recall Alert)
Recall 14752 · Sep 10, 2014 · American Honda
8,100
units affected
8,100
units affected
Facts
- Recall number
- 14752
- Date
- Sep 10, 2014
- Company
- American Honda
- Units affected
- 8,100
- Product
- Gas-powered generators
- Product type
- Portable Generators
- Remedy
- Repair
- Hazard
- Injury
The product
This recall involves the 2014 Honda gasoline-powered EU7000isN AT generator. The recalled model is a 7,000-watt generator. It is red with a black metal frame, folding handles and two wheels on the side opposite the handles. The generator measures about 33 1/2 inches long by 26 1/2 inches wide by 27 1/2 inches tall with the handles folded. "Honda," "FI" and "EU7000is" are printed on the side of the generator. "Honda" is also on the front of the generator above the control panel. The full model name "EU7000isN AT" is on the UPC label near the fuel level indicator on the top of the generator. Recalled generators have a serial number in the range EEJD-1000001 to EEJD 1006288. The serial number is on the inside of the side cover that is to the right of the control panel.
What can happen
The rear frame support can fail during lifting, posing an impact hazard. The owner's manual can have missing or duplicated pages, which could cause consumers not to receive important operating or safety information.
The fix
Consumers should immediately stop using the recalled generators and contact a Honda Power Equipment dealer to schedule a free repair of the rear frame support and replacement of the owner's manual. American Honda is contacting all registered customers directly.
Incidents and where it was sold
- Incidents
- The firm has received two reports of incidents in Canada involving rear frame support failures. No injuries have been reported. The firm also received two reports of owner's manuals with errors.
- Sold at
- Honda Power Equipment dealers nationwide from June 2014 through July 2014 for about $4,500.
Related pages
Questions and answers
What should I do with the recalled gas-powered generators?
Consumers should immediately stop using the recalled generators and contact a Honda Power Equipment dealer to schedule a free repair of the rear frame support and replacement of the owner's manual. American Honda is contacting all registered customers directly.
What is the hazard?
The rear frame support can fail during lifting, posing an impact hazard. The owner's manual can have missing or duplicated pages, which could cause consumers not to receive important operating or safety information.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.