Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
Recall 25011 · Oct 17, 2024 · Anker Innovations Limited
2,100
units affected
2,100
units affected
Facts
- Recall number
- 25011
- Date
- Oct 17, 2024
- Company
- Anker Innovations Limited
- Units affected
- 2,100
- Product
- Anker Power Banks
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.
What can happen
The lithium-ion battery in the power banks can overheat, posing fire and burn hazards.
The fix
Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state regulations.
Incidents and where it was sold
- Incidents
- The firm has received 28 reports of incidents of the batteries overheating, exploding, and the power bank catching on fire. Two injuries which included first and second degree burns to the consumer's hands have been reported.
- Sold at
- Best Buy, Target, NEXT TRADING SAS, C2 Wireless and K Spider Inc. stores nationwide, and online at Amazon.com, ebay.com, AAliExpress.com, and Walmart.com, from January 2024 through July 2024 for between $40 and $60.
Related pages
Questions and answers
What should I do with the recalled anker power banks?
Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state.
What is the hazard?
The lithium-ion battery in the power banks can overheat, posing fire and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.