Apple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard
Recall 19152 · Jun 27, 2019 · Apple
432,000
units affected
432,000
units affected
Facts
- Recall number
- 19152
- Date
- Jun 27, 2019
- Company
- Apple
- Units affected
- 432,000
- Product
- 15-inch MacBook Pro laptop computers
- Remedy
- Repair
- Hazard
- Fire
The product
This recall involves certain Apple 15-inch MacBook Pro laptop computers. The recalled laptop computers have a 15.4-inch (diagonal) display, 2.2-2.5 GHz processors, 256GB-1TB solid-state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port. Consumers can determine if their laptop computer is included in this recall by checking the laptop's serial number at https://support.apple.com/15-inch-macbook-pro-battery-recall/. The serial number can be found on the underside of the laptop computer or by choosing "About This Mac" from the Apple menu. Only MacBook Pro 15-inch model laptop computers with certain serial numbers are included.
What can happen
The batteries in the recalled laptop computers can overheat, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled laptop computers. Contact Apple to determine if the laptop computer is a part of the recall and to schedule a free repair.
Incidents and where it was sold
- Incidents
- Apple has received 26 reports of the laptop's battery overheating, including five reports of minor burns and one report of smoke inhalation, as well as 17 reports of minor damage to nearby personal property.
- Sold at
- Apple stores and electronics stores nationwide, and online at www.apple.com from September 2015 through February 2017 starting at about $2,000.
Related pages
Questions and answers
What should I do with the recalled 15-inch macbook pro laptop computers?
Consumers should immediately stop using the recalled laptop computers. Contact Apple to determine if the laptop computer is a part of the recall and to schedule a free repair.
What is the hazard?
The batteries in the recalled laptop computers can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.