Apple Recalls Three-Prong Wall Plug Adapters Included in World Travel Adapter Kit Due to Risk of Electric Shock
Recall 19132 · Jun 5, 2019 · Apple
814,000
units affected
814,000
units affected
Facts
- Recall number
- 19132
- Date
- Jun 5, 2019
- Company
- Apple
- Units affected
- 814,000
- Product
- Apple AC World Travel Adapter Kits
- Remedy
- Replacement
- Hazard
- Electric shock
The product
This recall involves three-prong AC wall plug adapters included in the Apple World Travel Adapter Kit sold before February 2015. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use primarily in the United Kingdom, Singapore, and Hong Kong and were also sold with Mac computers and iOS devices. The recalled three-prong AC wall plug adapters are white with no letters on the inside slot where it attaches to an Apple power adapter. Redesigned adapters are white with gray on the inside portion that attaches to the power adapter.
What can happen
The three-prong AC wall plug adapters can break and expose the metal portion of the adapter, posing an electric shock risk.
The fix
Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.
Incidents and where it was sold
- Incidents
- Apple has received six reports from other countries of wall plug adapters breaking and consumers receiving shocks, including two reports of consumers who were medically evaluated and released without need for further medical treatment. No reports of incidents or injuries were reported by U.S. consumers.
- Sold at
- Apple stores and other home electronics stores nationwide, and online at Apple.com from January 2003 through January 2015 for about $30.
Related pages
Questions and answers
What should I do with the recalled apple ac world travel adapter kits?
Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.
What is the hazard?
The three-prong AC wall plug adapters can break and expose the metal portion of the adapter, posing an electric shock risk.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.