Apple Recalls Travel Adapter Kits and Plugs Due to Risk of Electric Shock
Recall 16106 · Feb 18, 2016 · Apple
814,000
units affected
814,000
units affected
Facts
- Recall number
- 16106
- Date
- Feb 18, 2016
- Company
- Apple
- Units affected
- 814,000
- Product
- AC adapter kits and plug adapters
- Product type
- Adapter/Power Supply/Charger/Battery
- Remedy
- Replacement
- Hazard
- Electric shock
The product
This recall involves Apple World Travel Adapter Kits and wall plug adapters. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use in Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea and were also sold with Mac computers and iOS devices. The wall plug adapters are white plastic with the following characteristics: Australia/New Zealand/Argentina - flat angled blades Brazil - round thin pins Continental Europe - round thin pins, slightly slanted inward Korea - round thick pins Recalled wall plug adapters have either four or five letters or numbers, or no markings on the inside slot where the wall plug adapter attaches to the main power adapter. Redesigned adapters have a three-letter regional code in the slot (EUR, ARG, KOR, AUS or BRA).
What can happen
The two-prong wall plug adapters for Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea can break and expose the metal portion of the adapter, posing an electric shock risk.
The fix
Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.
Incidents and where it was sold
- Incidents
- Apple has received 12 reports of wall plug adapters breaking and consumers receiving shocks overseas, including three reports of consumers who were medically evaluated and released. No reports of incidents or injuries were reported by U.S. consumers.
- Sold at
- Apple stores and other home electronics stores, and online at Apple.com from January 2003 through January 2015 for about $30.
Related pages
Questions and answers
What should I do with the recalled ac adapter kits and plug adapters?
Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.
What is the hazard?
The two-prong wall plug adapters for Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea can break and expose the metal portion of the adapter, posing an electric shock risk.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.