Arc'teryx Recalls Ski Mountaineering Boots Due to Fall Hazard
Recall 17210 · Aug 24, 2017 · Arc'teryx
3,900
units affected
3,900
units affected
Facts
- Recall number
- 17210
- Date
- Aug 24, 2017
- Company
- Arc'teryx
- Units affected
- 3,900
- Product
- Arc'teryx Procline boots
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves Arc'teryx Procline ski mountaineering boots sold in the following models: Procline carbon support boot, Procline carbon lite boot. The boots were sold in one color, cayenne (orange)/black and in men's sizes 7½ to 14 and women's sizes 6 to 10½ (MONDO sizes 23-30.5). "Arc'teryx" is located on the front of the boot. Men's Procline support boot, and Men's Procline lite boot. The boots were sold in one color, gray/black and in sizes 7½ to 14 (MONDO sizes 25-30.5). "Arc'teryx" is located on the front of the boot. Women's Procline lite boot, and Women's Procline support boot. The boots were sold in one color, euphoria (yellow)/black and in sizes 6 to 10½ (MONDO sizes 23 - 27.5). "Arc'teryx" is located on the front of the boot. Only the foregoing models of boots that do not have a colored dot on the inside of the spoiler (the upper portion of the rear of the boot) are included in the recall.
What can happen
The axis pin located at the rear of the boot can dislodge, resulting in damage to the boot and posing a fall hazard.
The fix
Consumers should immediately stop using the recalled boots and return them to an authorized Arc'teryx dealer for a free repair.
Incidents and where it was sold
- Incidents
- The firm has received 18 reports of the axis pin dislodging. No injuries have been reported.
- Sold at
- Ski and outdoor specialty stores such as Moosejaw and REI nationwide and online at Arcteryx.com and retailer websites such as Moosejaw.com and REI.com from April 2016 through March 2017 for between $750 and $1,000.
Related pages
Questions and answers
What should I do with the recalled arc'teryx procline boots?
Consumers should immediately stop using the recalled boots and return them to an authorized Arc'teryx dealer for a free repair.
What is the hazard?
The axis pin located at the rear of the boot can dislodge, resulting in damage to the boot and posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.