ARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death
Recall 25164 · Feb 27, 2025 · Arva
1,067
units affected
1,067
units affected
Facts
- Recall number
- 25164
- Date
- Feb 27, 2025
- Company
- Arva
- Units affected
- 1,067
- Product
- ARVA Neo BT Pro Avalanche Transceivers
- Remedy
- Repair
- Hazard
- Injury
The product
This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.
What can happen
A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.
The fix
Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Winter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com and Evo.com from September 2022 through January 2025 for about $430.
Related pages
Questions and answers
What should I do with the recalled arva neo bt pro avalanche transceivers?
Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.
What is the hazard?
A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.