Atmel Corp. Recalls to Upgrade Software in Microcontrollers of Honeywell® Digital Cellular Communicators
Recall 07529 · Feb 12, 2007 · Atmel Corp.
4,000
units affected
4,000
units affected
Facts
- Recall number
- 07529
- Date
- Feb 12, 2007
- Company
- Atmel Corp.
- Units affected
- 4,000
- Product
- Atmel Microcontrollers used in Honeywell Digital Cellular Communicators
- Product type
- Home Control/Alarm Systems
- Hazard
- Fire
The product
The digital cellular communicator can be used as a primary means of security communications for a residence or business. The recall involves the Atmel microcontroller AT91SAM7S256 installed in Honeywell digital cellular communicator, Model 7845GSM.
What can happen
The microcontroller in the communicator can enter an unrecoverable lock-up state due to a programming issue. The lock-up could result in a service interruption, and fail to transmit an alarm signal in the event of a fire or property invasion.
The fix
Customers who have not been contacted directly should immediately contact the firm for information on how to receive a free replacement communicator with updated software. Installers that purchased the communicators have been contacted directly.
Incidents and where it was sold
- Incidents
- Honeywell has received 39 reports of problems with the microcontroller where it reportedly entered an unrecoverable lock-up state. There have been no reports of failure to report an emergency and no reports of injury or property damage.
- Sold at
- Distributors nationwide sold the recalled communicators to commercial installers from July 2006 through October 2006 for about $250.
Related pages
Questions and answers
What should I do with the recalled atmel microcontrollers used in honeywell digital cellular communicators?
Customers who have not been contacted directly should immediately contact the firm for information on how to receive a free replacement communicator with updated software. Installers that purchased the communicators have been contacted directly.
What is the hazard?
The microcontroller in the communicator can enter an unrecoverable lock-up state due to a programming issue. The lock-up could result in a service interruption, and fail to transmit an alarm signal in the event of a fire or property invasion.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.