Atomi Recalls Smart Heaters Due to Fire and Burn Hazards
Recall 24298 · Jul 11, 2024 · Atomi
99,400
units affected
99,400
units affected
Facts
- Recall number
- 24298
- Date
- Jul 11, 2024
- Company
- Atomi
- Units affected
- 99,400
- Product
- Atomi Smart Heaters
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Atomi Smart Heaters, tower models AT1323, AT1481, AT1520 and AT1632; tabletop models AT1482 and AT1521; and wall heater model AT1635. These portable electric heaters were sold in black, silver or white color, depending on the model. The tower heater models measure about 26-28 inches tall and 8-11 inches wide. The tabletop heater models measure about 18 inches tall and eight inches wide. The wall heater models measure about 17 inches tall and 23 inches wide. The model number can be found on a product identification sticker on the bottom of the unit. Product Name Model Number Atomi Smart Tower Heater AT1323 Atomi Smart Tower Heater AT1481 Atomi Smart Tower Heater AT1520 Atomi Smart Tabletop Heater AT1482 Atomi Smart Tabletop Heater AT1521 Atomi Smart Tower Heater AT1632 Atomi Smart Wall Heater AT1635
What can happen
The recalled smart heaters can turn on without user input, posing fire and burn hazards.
The fix
Consumers should immediately stop using the recalled heaters, unplug the units, and follow the instructions online at www.atomiheaterrecall.com to receive a full refund. Consumers will be asked to cut the unplugged unit's power cord and upload a photograph of the cut cord, as well as a photograph of the manufacturer's label on the underside of their units during the registration process.
Incidents and where it was sold
- Incidents
- The firm has received one report of the heater turning on without user input. No injuries have been reported.
- Sold at
- Amazon, Ace Hardware, Atomiusa.com, Best Buy, BJ?s Wholesale Club, Costco, Hammacher Schlemmer, Home Depot, Lowes.com, Menards, Sam's Club and Walmart stores nationwide from October 2019 through April 2024 for between $80 and $150, depending on the model.
Related pages
Questions and answers
What should I do with the recalled atomi smart heaters?
Consumers should immediately stop using the recalled heaters, unplug the units, and follow the instructions online at www.atomiheaterrecall.com to receive a full refund. Consumers will be asked to cut the unplugged unit's power cord and upload a photograph of the cut cord, as well as a photograph of the manufacturer's.
What is the hazard?
The recalled smart heaters can turn on without user input, posing fire and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.