Audio-Technica Recalls Charging Cases Sold with Wireless Headphones Due to Fire Hazard
Recall 21110 · Apr 14, 2021 · Audio-Technica
7,450
units affected
7,450
units affected
Facts
- Recall number
- 21110
- Date
- Apr 14, 2021
- Company
- Audio-Technica
- Units affected
- 7,450
- Product
- Charging Cases Sold with Audio-Technica Wireless Headphones, Model ATH-CK3TW
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves the charging cases sold with Audio-Technica Wireless Headphones, Model ATH-CK3TW. The charging cases are made of plastic and were sold in black, blue, white and red colors. All colors of the charging cases will be replaced. The model number is printed on the rear of the charging case.
What can happen
The portable charging cases can overheat, posing a fire hazard.
The fix
Consumers should immediately stop using the charging cases and contact Audio-Technica for instructions on returning the charging cases for a free replacement charging case. Audio-Technica will provide consumers with a prepaid return shipping label and will send consumers a replacement charging case upon receipt of the returned case.
Incidents and where it was sold
- Incidents
- The firm has received four reports of incidents of the charging cases overheating, all outside of the United States. These incidents resulted in damage to the charging cases and to the surfaces on which charging occurred. No injuries have been reported.
- Sold at
- American Musical Supply, Inmotion Entertainment Group, Micro Electronics, Music and Arts Center stores and other retailers nationwide and online at Amazon.com and audio-technica.com from December 2019 through February 2021 for between $100 and $120.
Related pages
Questions and answers
What should I do with the recalled charging cases sold with audio-technica wireless headphones, model ath-ck3tw?
Consumers should immediately stop using the charging cases and contact Audio-Technica for instructions on returning the charging cases for a free replacement charging case. Audio-Technica will provide consumers with a prepaid return shipping label and will send consumers a replacement charging case upon receipt of the.
What is the hazard?
The portable charging cases can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.