Ballard Designs Recalls Step Stools Due to Fall Hazard
Recall 12001 · Oct 4, 2011 · Ballard Designs
2,500
units affected
2,500
units affected
Facts
- Recall number
- 12001
- Date
- Oct 4, 2011
- Company
- Ballard Designs
- Units affected
- 2,500
- Product
- Ballard Designs "Stafford" step stools
- Product type
- Step Stools
- Remedy
- new instructions
- Hazard
- Falls
The product
This recall involves Ballard Designs "Stafford" step stools made of wood painted black or white. "Ballard Designs" is printed on a sticker under the bottom of the step. "Made in China" is printed on the underside bottom of the step stools. Also printed on the underside bottom of the step stools is one of the following five numbers: 100097963, 100099019, 100097230, 100100584 or 100102942. All recalled stools also have four plastic tabs affixed to the feet of the step stool.
What can happen
Plastic tabs on the feet of the step stools can cause the stools to be unstable, posing a fall hazard to consumers.
The fix
Consumers should immediately remove the four plastic tabs from the feet of their step stools. Instructions are available online at www.ballarddesigns.com under the Product Safety page or by contacting Ballard Designs at the number below. Ballard Designs is directly contacting all known purchasers.
Incidents and where it was sold
- Incidents
- Ballard Designs has received six reports that the stools were not stable, including two reports of falls resulting in minor injuries.
- Sold at
- Ballard Design stores in Florida, Georgia and Ohio, through Ballard Designs catalogs, on www.ballarddesigns.com and www.hsn.com from July 2009 through May 2011 for about $80.
Related pages
Questions and answers
What should I do with the recalled ballard designs "stafford" step stools?
Consumers should immediately remove the four plastic tabs from the feet of their step stools. Instructions are available online at www.ballarddesigns.com under the Product Safety page or by contacting Ballard Designs at the number below. Ballard Designs is directly contacting all known purchasers.
What is the hazard?
Plastic tabs on the feet of the step stools can cause the stools to be unstable, posing a fall hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.