Balsam Hill Recalls Pre-lit Christmas Trees Due to Shock Hazard
Recall 11723 · Feb 16, 2011 · Balsam Hill
1,333
units affected
1,333
units affected
Facts
- Recall number
- 11723
- Date
- Feb 16, 2011
- Company
- Balsam Hill
- Units affected
- 1,333
- Product
- Pre-lit artificial Christmas trees
- Product type
- Artificial Christmas Trees
- Remedy
- Repair
- Hazard
- Electric shock
The product
The trees are safe for indoor use only and are supplied with extension cords with warning labels stating "For indoor use only." The following models sold before Dec. 21, 2010 are affected by this recall: Tree Name Model Number Height Lighting Type Adirondack Evergreen 502 1282 6' Led Clear Adirondack Evergreen 502 1283 6' Led Multi Adirondack Evergreen 502 1284 7.5' Led Clear Adirondack Evergreen 502 1285 7.5' Led Multi Adirondack Evergreen 502 1286 9' Led Clear Adirondack Evergreen 502 1287 9' Led Multi Potted Colorado Mountain Spruce 502 1332 7' Clear Rockefeller Pine - Giant Tree 502 1464 15' Clear Rockefeller Pine - Giant Tree 502 1465 15' Led Clear Rockefeller Pine - Giant Tree 502 1466 15' Led Multi Rockefeller Pine - Giant Tree 502 1469 20' Clear Rockefeller Pine - Giant Tree 502 1470 20' Led Clear Rockefeller Pine - Giant Tree 502 1474 25' Clear Rockefeller Pine - Giant Tree 502 1475 25' Led Clear Rockefeller Pine - Giant Tree 502 1476 25' Led Multi Model numbers for the trees are located on the cartons.
What can happen
Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated for indoor use only, posing an electrical shock hazard if used outside.
The fix
Consumers should immediately stop using this product outdoors. If this product has been used exclusively indoors, consumers may continue to use it indoors. If consumers have used the tree outdoors or wish to use the tree outdoors, they must contact Balsam Hill to receive a free retrofit kit containing an outdoor extension cord.
Incidents and where it was sold
- Incidents
- None reported.
- Sold at
- Online from October 2007 to December 2010 for between $300 to $10,999.
Related pages
Questions and answers
What should I do with the recalled pre-lit artificial christmas trees?
Consumers should immediately stop using this product outdoors. If this product has been used exclusively indoors, consumers may continue to use it indoors. If consumers have used the tree outdoors or wish to use the tree outdoors, they must contact Balsam Hill to receive a free retrofit kit containing an outdoor.
What is the hazard?
Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated for indoor use only, posing an electrical shock hazard if used outside.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.