Bambu Lab Recalls A1 3D Printers Due to Electric Shock and Fire Hazards
Recall 24264 · Jun 13, 2024 · Bambu Lab
12,800
units affected
12,800
units affected
Facts
- Recall number
- 24264
- Date
- Jun 13, 2024
- Company
- Bambu Lab
- Units affected
- 12,800
- Product
- Bambu Lab A1 3D printers
- Remedy
- Refund, Replacement
- Hazard
- Fire
The product
This recall involves Bambu Lab model A1 3D printers. The sixth digit of the serial numbers of affected units, located on the QR code sticker on the rear of the printer, is "A". The recalled printers measure approximately 18 inches by 16 inches by 17 inches, and were sold for personal use. The company name and model, "Bambu Lab A1", are located on the printer's x-axis motor cover.
What can happen
When the recalled 3D printer's heatbed cable is bent or damaged, it can short-circuit and spark or burn through the insulation layer, posing electric shock and fire hazards.
The fix
Consumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a full refund, or (2) for free replacement of the heatbed and cable by a local electronics repair facility. Consumers requesting a full refund will be sent a prepaid shipping label to return the printer. Consumers should not attempt to fix the recalled product themselves. Bambu Lab has contacted all known purchasers.
Incidents and where it was sold
- Incidents
- The firm has received a total of 19 reports of damaged cables, including one cable sparking. No injuries have been reported.
- Sold at
- Micro Center stores nationwide and online at us.store.bambulab.com from December 2023 through January 2024 for between $400 and $560.
Related pages
Questions and answers
What should I do with the recalled bambu lab a1 3d printers?
Consumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a full refund, or (2) for free replacement of the heatbed and cable by a local electronics repair facility. Consumers requesting a full refund will be sent a prepaid shipping.
What is the hazard?
When the recalled 3D printer's heatbed cable is bent or damaged, it can short-circuit and spark or burn through the insulation layer, posing electric shock and fire hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.