Barnes & Noble Recalls Power Adapters Sold with NOOK Tablet 7 Due to Shock Hazard
Recall 17080 · Feb 1, 2017 · Barnes & Noble
147,000
units affected
147,000
units affected
Facts
- Recall number
- 17080
- Date
- Feb 1, 2017
- Company
- Barnes & Noble
- Units affected
- 147,000
- Product
- NOOK® Tablet 7"
- Remedy
- Replacement
- Hazard
- Electric shock
The product
This recall involves the black power adapter sold with the NOOK Tablet 7". The adapter bears markings: model number TPA-95A050100UU, manufacture date 201610. The NOOK Tablet 7" model number BNTV450 is located on the back of the NOOK.
What can happen
The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electric shock hazard.
The fix
Consumers should immediately stop using the recalled power adapters and register online for a free replacement adapter along with a Barnes & Noble $5 gift card. Once registered, consumers will be able to print a pre-paid UPS label to return the recalled adapters to Barnes & Noble. Consumers will receive replacement adapters in the mail. Until a replacement adapter is received, consumers are advised to charge their NOOK Tablet 7" through their computer using a USB cable.
Incidents and where it was sold
- Incidents
- Barnes & Noble has received four reports of the power adapter breaking or pulling apart exposing the metal prongs. No injuries have been reported.
- Sold at
- Barnes & Noble stores and online at www.barnesandnoble.com from November 2016 to January 2017 for about $50.
Related pages
Questions and answers
What should I do with the recalled nook® tablet 7"?
Consumers should immediately stop using the recalled power adapters and register online for a free replacement adapter along with a Barnes & Noble $5 gift card. Once registered, consumers will be able to print a pre-paid UPS label to return the recalled adapters to Barnes & Noble. Consumers will receive replacement.
What is the hazard?
The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electric shock hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.