Baseus Magnetic Wireless Charging Power Banks Recalled Due to Fire Hazard; Imported by Shenzhen Baseus Technology
Recall 24287 · Jun 27, 2024 · Shenzhen Baseus Technology Co. Ltd.
132,000
units affected
132,000
units affected
Facts
- Recall number
- 24287
- Date
- Jun 27, 2024
- Company
- Shenzhen Baseus Technology Co. Ltd.
- Units affected
- 132,000
- Product
- Baseus Magnetic Wireless Charging Power Banks
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Baseus power banks with model numbers PPCXM06 and PPCXW06. Both PPCXM06 and PPCXW06 were offered in white, black, light blue, and light pink colors. Both models have a magnetic side that attaches to mobile phones with magnetic charging functionality. The model number is displayed on the magnetic side of the device, and "20W" is displayed on the non-magnetic side. Model PPCXM06 measures about 4 in. x 2-½ in. x 0.64 in., and model PPCXW06 measures about 4 in. x 2-½ in. x ½ in. Only power banks with model numbers PPCXM06 and PPCXW06 are part of this recall. Some power banks were listed on Amazon under the model number PPXCW06.
What can happen
The lithium-ion battery in the power banks can overheat, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled Baseus power bank models, and contact Baseus for a full refund with proof of purchase, or a $36 cash refund without proof of purchase. Consumers will need to submit a photo of the recalled power bank showing the model number to the firm's recall registration page. Consumers without an order number will need to submit a photo of the power bank with their name and the date written in permanent marker. Baseus and Amazon are notifying all known purchasers directly. Consumers should dispose of the battery in accordance with local and state regulations.
Incidents and where it was sold
- Incidents
- Baseus has received 171 reports of incidents, including 132 reports of bulging or swelling batteries and 39 reports of fires, resulting in 13 burn injuries and about $20,000 in property damage.
- Sold at
- Online at Amazon.com, AliExpress.com and Baseus.com from April 2022 through April 2024 for between $18 and $55.
Related pages
Questions and answers
What should I do with the recalled baseus magnetic wireless charging power banks?
Consumers should immediately stop using the recalled Baseus power bank models, and contact Baseus for a full refund with proof of purchase, or a $36 cash refund without proof of purchase. Consumers will need to submit a photo of the recalled power bank showing the model number to the firm's recall registration page.
What is the hazard?
The lithium-ion battery in the power banks can overheat, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.