Best Buy Recalls ATG Replacement Batteries for the MacBook Pro Due to Fire, Burn Hazards (Recall Alert)
Recall 13739 · Jun 19, 2013 · Best Buy
5,100
units affected
5,100
units affected
Facts
- Recall number
- 13739
- Date
- Jun 19, 2013
- Company
- Best Buy
- Units affected
- 5,100
- Product
- ATG lithium-ion batteries
- Product type
- Batteries and Chargers
- Remedy
- Refund, Replacement
- Hazard
- Fire
The product
This recall involves both black and white ATG lithium-ion replacement batteries for MacBook Pro notebook computers. Model number "MC-MBOOK13B" is on the label of the black battery and model number "MC-BOOK13W" is on the label of the white battery. The ATG logo is on both batteries.
What can happen
The battery can catch fire while charging.
The fix
Consumers should immediately stop using the recalled battery, remove it from the computer and contact Best Buy for a replacement Apple brand battery or a $50 Best Buy gift card as a full refund. Best Buy is contacting its customers directly.
Incidents and where it was sold
- Incidents
- The firm has received 13 reports that the battery caught fire, including one report of a serious burn to a consumer's leg.
- Sold at
- Bestbuy.com and Partstore.com, or shipped to customers through the Geek Squad Protection fulfillment at Best Buy from September 2008 through June 2012 for about $50.
Related pages
Questions and answers
What should I do with the recalled atg lithium-ion batteries?
Consumers should immediately stop using the recalled battery, remove it from the computer and contact Best Buy for a replacement Apple brand battery or a $50 Best Buy gift card as a full refund. Best Buy is contacting its customers directly.
What is the hazard?
The battery can catch fire while charging.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.