Best Buy Recalls Insignia™ Air Fryers and Air Fryer Ovens Due to Fire and Burn Hazards
Recall 22125 · Apr 21, 2022 · Best Buy
635,000
units affected
635,000
units affected
Facts
- Recall number
- 22125
- Date
- Apr 21, 2022
- Company
- Best Buy
- Units affected
- 635,000
- Product
- Insignia Air Fryers and Air Fryer Ovens
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves the Insignia Digital Air Fryers, Insignia Analog Air Fryers, and Insignia Digital Air Fryer Ovens, model numbers NS-AF32DBK9, NS-AF32MBK9, NS-AF50MBK9, NS-AF53DSS0, NS-AF53MSS0, NS-AF55DBK9, NS-AFO6DBK1 and NS-AFO6DSS1 sold by Best Buy. The brand name INSIGNIA is on the top or front of each unit. A rating label on the underside of each unit identifies the brand INSIGNIA and the model number. The air fryers and air fryer ovens have cooking chamber capacities ranging from approximately 3.4 to 10 quarts, and plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.
What can happen
The air fryers and air fryer ovens can overheat, posing fire and burn hazards.
The fix
Consumers should immediately stop using the recalled air fryers and air fryer ovens and return the product to Best Buy for a refund in the form of a credit for use at Best Buy stores or Bestbuy.com. Best Buy is contacting all known purchasers directly to arrange returns and providing pre-paid shipping boxes and labels and return instructions. Consumers will receive a credit of $50 or the amount on the purchase receipt if higher. Consumers do not need a purchase receipt to get the $50 credit.
Incidents and where it was sold
- Incidents
- Best Buy has received 68 reports from U.S. consumers and 36 reports from Canadian consumers of the air fryer or air fryer ovens catching fire, burning or melting. These include seven reports of minor property damage and two reports of injuries, including an injury to a child's leg.
- Sold at
- Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com and www.google.com from November 2018 through February 2022 for between $30 and $150.
Related pages
Questions and answers
What should I do with the recalled insignia air fryers and air fryer ovens?
Consumers should immediately stop using the recalled air fryers and air fryer ovens and return the product to Best Buy for a refund in the form of a credit for use at Best Buy stores or Bestbuy.com. Best Buy is contacting all known purchasers directly to arrange returns and providing pre-paid shipping boxes and labels.
What is the hazard?
The air fryers and air fryer ovens can overheat, posing fire and burn hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.