Biometric Gun Safes Recalled Due to Serious Injury Hazard and Risk of Death; Imported by Awesafe
Recall 24127 · Feb 22, 2024 · Shenghaina Technology Co. Ltd., d/b/a Awesafe
60,000
units affected
60,000
units affected
Facts
- Recall number
- 24127
- Date
- Feb 22, 2024
- Company
- Shenghaina Technology Co. Ltd., d/b/a Awesafe
- Units affected
- 60,000
- Product
- Awesafe Biometric Gun Safes
- Remedy
- Replacement
- Hazard
- Injury
The product
This recall involves certain Awesafe biometric gun safes. The recalled gun safes are black, can fit two pistols, and have the brand name "Awesafe" on the front.
What can happen
The biometric lock on the safes can fail and be opened by unauthorized users, posing a serious injury hazard and risk of death.
The fix
Consumers should immediately stop using the biometric feature, remove the batteries, and only use the key for the recalled safes to store firearms until they get the free replacement safe. Contact Awesafe to receive instructions on disabling the biometric feature and to receive a free replacement safe. Consumers will be asked to disable the biometric reader and email a photo of the disabled biometric reader to Recall@awesafeus.com in order to receive a replacement safe. The instructions on how to safely disable the biometric reader are also located at http://awesafeus.com/RECALL. Once they receive their replacement safe, consumers should discard the recalled safe in accordance with local laws.
Incidents and where it was sold
- Incidents
- The firm has received reports of 71 incidents of the recalled gun safes being opened by unauthorized users when the biometric lock failed to secure the safe. No injuries have been reported.
- Sold at
- Walmart stores nationwide and online at Amazon.com and Walmart.com from August 2019 until December 7, 2022, for about $130.
Related pages
Questions and answers
What should I do with the recalled awesafe biometric gun safes?
Consumers should immediately stop using the biometric feature, remove the batteries, and only use the key for the recalled safes to store firearms until they get the free replacement safe. Contact Awesafe to receive instructions on disabling the biometric feature and to receive a free replacement safe. Consumers will.
What is the hazard?
The biometric lock on the safes can fail and be opened by unauthorized users, posing a serious injury hazard and risk of death.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.