BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard
Recall 23176 · Apr 6, 2023 · Bissell
2,000
units affected
2,000
units affected
Facts
- Recall number
- 23176
- Date
- Apr 6, 2023
- Company
- Bissell
- Units affected
- 2,000
- Product
- BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551R and 25518
- Remedy
- Repair
- Hazard
- Fire
The product
This recall expansion involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551R and 25518. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
What can happen
The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
The fix
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Ollie's Bargain Outlet stores nationwide and online at www.hsn.com from May 2019 through July 2021 for between about $180 and $330.
Related pages
Questions and answers
What should I do with the recalled bissell® cordless multi-surface wet dry vacuums models 2551r and 25518?
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL.
What is the hazard?
The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.