BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard
Recall 24309 · Jul 18, 2024 · Bissell
3,200,000
units affected
3,200,000
units affected
Facts
- Recall number
- 24309
- Date
- Jul 18, 2024
- Company
- Bissell
- Units affected
- 3,200,000
- Product
- BISSELL® Steam Shot™ Handheld Steam Cleaners
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.
What can happen
The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
The fix
Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.
Incidents and where it was sold
- Incidents
- BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.
- Sold at
- Target, Walmart, and other department and home goods stores nationwide, and online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 through May 2024 for between $35 and $40, or $70 for a two-pack.
Related pages
Questions and answers
What should I do with the recalled bissell® steam shot™ handheld steam cleaners?
Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for.
What is the hazard?
The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.