Bluworld/Nu-Flame Recalls Wall Mounted Fireplaces Due to Fire and Burn Hazard
Recall 13729 · Mar 13, 2013 · Bluworld/Nu-Flame
260
units affected
260
units affected
Facts
- Recall number
- 13729
- Date
- Mar 13, 2013
- Company
- Bluworld/Nu-Flame
- Units affected
- 260
- Product
- Nu-Flame Vivo and Vivido wall mounted fireplaces
- Product type
- Fireplaces & Accessories
- Remedy
- Repair
- Hazard
- Fire
The product
The wall mounted fireplaces have a 2 or 3.4 liter capacity burner fuel cup with an ethanol open flame behind a tempered glass shield with a metal curved base and a black metal backboard. Both wall mounted fireplaces measure about 20 inches in height. The Vivo NF-W4VIO model measures about 39 inches in width and the Vivido NF-W3VIO model fireplace measures 26 inches in width. The model number is printed on the product packaging.
What can happen
Overfilling or spilling fuel while attempting to refill fireplace fuel cups while in place can lead to the fuel cup being ejected from the fireplace, posing a fire or burn hazard to the user, bystanders or items nearby.
The fix
Consumers should immediately stop using the recalled wall mounted fireplace and contact Blueworld/Nu-Flame to receive a free repair. All known purchasers have been notified of the recall.
Incidents and where it was sold
- Incidents
- The firm has received two reports of property damage to clothing, bedding and a pet bed. No injuries have been reported.
- Sold at
- On-line retailers including Amazon.com, Overstock.com and DirectBuy.com from November 2011 through December 2012 for between $300 and $400 for the Vivo model and between $200 and $300 for the Vivido model.
Related pages
Questions and answers
What should I do with the recalled nu-flame vivo and vivido wall mounted fireplaces?
Consumers should immediately stop using the recalled wall mounted fireplace and contact Blueworld/Nu-Flame to receive a free repair. All known purchasers have been notified of the recall.
What is the hazard?
Overfilling or spilling fuel while attempting to refill fireplace fuel cups while in place can lead to the fuel cup being ejected from the fireplace, posing a fire or burn hazard to the user, bystanders or items nearby.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.