Bose Recalls Acoustimass®, Lifestyle® and Companion™ Bass Modules Due to Fire Hazard
Recall 23234 · Jun 29, 2023 · Bose
884,000
units affected
884,000
units affected
Facts
- Recall number
- 23234
- Date
- Jun 29, 2023
- Company
- Bose
- Units affected
- 884,000
- Product
- Bose Acoustimass, Lifestyle and Companion bass modules (produced before April 2006)
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves select bass modules manufactured before April 1, 2006 that were sold with select Acoustimass, Lifestyle and Companion home theater systems. The components are black or white. The Bose logo, product name, serial number "SER. NO." and date code are printed on the product label, which is located either on the back or bottom of the bass module. The product name is printed at the top of the label next to the Bose logo. The serial number is described on the label as "SER. NO." The multi-digit serial number printed on the bass module label includes the "date code" for that module. The date code is reflected in the eighth through eleventh digits of the serial number. The following product names listed on the bass modules and date codes contained in the serial numbers are included in this recall: Bose Product Names Date Codes Acoustimass 6 III Home Entertainment System Between 2090 and 6091 only Acoustimass 10 III Home Entertainment System All date codes Acoustimass 15 II Home Entertainment System Between 2090 and 6091 Acoustimass 16 Home Entertainment System All date codes Acoustimass 5 Series IV Powered Speaker System All date codes Acoustimass15 Home Theater Speaker System All date codes Acoustimass 20 Powered Speaker System All date codes Companion CS-6 Powered Speaker System All date codes Lifestyle 5 Series II Powered Speaker System All date codes Lifestyle 8 Powered Speaker System All date codes Lifestyle 12 Powered Speaker System All date codes...
What can happen
The speaker's electrical components can fail, posing a fire hazard.
The fix
Consumers should immediately stop using and unplug the recalled bass modules and contact Bose to arrange for a free repair of the bass module or a 40% discount on a replacement product.
Incidents and where it was sold
- Incidents
- The firm has received 21 reports worldwide of the bass modules igniting or melting, including three incidents of fires resulting in property damage to carpeting, an entertainment cabinet and to materials surrounding the bass box. No injuries have been reported.
- Sold at
- Bose stores, Best Buy, Circuit City, Sam's Club, Sears and other electronics stores nationwide, and online at Bose.com from January 1994 through April 2007 for between $220 and $2,200.
Related pages
Questions and answers
What should I do with the recalled bose acoustimass, lifestyle and companion bass modules (produced before april 2006)?
Consumers should immediately stop using and unplug the recalled bass modules and contact Bose to arrange for a free repair of the bass module or a 40% discount on a replacement product.
What is the hazard?
The speaker's electrical components can fail, posing a fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.