Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard
Recall 13022 · Nov 1, 2012 · Bose
20,500
units affected
20,500
units affected
Facts
- Recall number
- 13022
- Date
- Nov 1, 2012
- Company
- Bose
- Units affected
- 20,500
- Product
- Dual-Voltage CineMate II Home Theater Speaker Systems
- Product type
- Speakers
- Remedy
- Repair, Replacement
- Hazard
- Fire
The product
This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.
What can happen
A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
The fix
Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.
Incidents and where it was sold
- Incidents
- Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.
- Sold at
- U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.
Related pages
Questions and answers
What should I do with the recalled dual-voltage cinemate ii home theater speaker systems?
Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.
What is the hazard?
A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.