Branch Recalls Ergonomic Chairs Due to Fall Hazard
Recall 26735 · Sep 3, 2026 · Branch
16,000
units affected
16,000
units affected
Facts
- Recall number
- 26735
- Date
- Sep 3, 2026
- Company
- Branch
- Units affected
- 16,000
- Product
- Ergonomic Chairs
- Product type
- Chairs, Not Specified
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:
What can happen
The backrests of the chairs can detach, posing a fall hazard to consumers.
The fix
Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported.
- Sold at
- Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350.
Related pages
Questions and answers
What should I do with the recalled ergonomic chairs?
Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be.
What is the hazard?
The backrests of the chairs can detach, posing a fall hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.