BrushX Hot Air Brushes Recalled Due to Electrocution or Shock Hazard; Imported by Ecom Brands (Recall Alert)
Recall 22725 · Feb 17, 2022 · Ecom Brands, dba BrushX
100,000
units affected
100,000
units affected
Facts
- Recall number
- 22725
- Date
- Feb 17, 2022
- Company
- Ecom Brands, dba BrushX
- Units affected
- 100,000
- Product
- Hot Air Brushes
- Remedy
- Replacement
- Hazard
- Electric shock
The product
This recall involves the BrushX Styler, Dryer & Volumizer, also called the BrushX One; and the BrushX Gen.2 hot air brushes. The brushes were sold in black and black/pink color combinations. Recalled brushes have a "not waterproof" symbol to the left of the CE mark on the rear of the brush.
What can happen
The recalled hot air brushes do not have an immersion protection device, posing an electrocution or shock hazard to the user if it falls into water when plugged in.
The fix
Consumers should immediately stop using the recalled hot air brushes, destroy them by unplugging the unit and then cutting the cord, and email a photo of the destroyed product to BrushX at replacement@mybrushx.com to receive a free, upgraded replacement product. BrushX is contacting all purchasers directly.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Online at mybrushx.com from April 2020 through August 2021 for between $44 and $55.
Related pages
Questions and answers
What should I do with the recalled hot air brushes?
Consumers should immediately stop using the recalled hot air brushes, destroy them by unplugging the unit and then cutting the cord, and email a photo of the destroyed product to BrushX at replacement@mybrushx.com to receive a free, upgraded replacement product. BrushX is contacting all purchasers directly.
What is the hazard?
The recalled hot air brushes do not have an immersion protection device, posing an electrocution or shock hazard to the user if it falls into water when plugged in.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.