Bugaboo Recalls Dragonfly Seat Strollers Due to Injury Hazard (Recall Alert)
Recall 24730 · Dec 7, 2023 · Bugaboo
1,000
units affected
1,000
units affected
Facts
- Recall number
- 24730
- Date
- Dec 7, 2023
- Company
- Bugaboo
- Units affected
- 1,000
- Product
- Bugaboo Dragonfly Seat Strollers
- Remedy
- Repair
- Hazard
- Injury
The product
This recall involves only the seat sold with the Bugaboo Dragonfly Seat Strollers. The strollers are comprised of a base on which either a seat or bassinet can be mounted. The seat measures approximately 11.8 inches wide and 22.8 inches long and comes in either black, gray or forest green. Only units with serial numbers beginning with the following numbers are included in the recall: S46012302xxxxxx S46012303xxxxxx S46012307xxxxxx S460123010xxxxx S460123013xxxxx S460123015xxxxx S46012320xxxxxx The serial number for the seat can be found on a label affixed to the underside of the seat and on a label affixed to the underside of the chassis of the stroller. Consumers can check to see if their unit is included in the recall checking the serial number at https://service.bugaboo.com/s/dragonfly-seat-replacement.
What can happen
In "parent-facing" mode, the backrest of the seat can move downward, placing the infant in a negative recline. In this situation, an unrestrained infant could tumble from the seat, posing an injury hazard.
The fix
Consumers should immediately stop using the recalled seats and contact Bugaboo for a free replacement stroller seat. Bugaboo is contacting all known retailers and purchasers directly.
Incidents and where it was sold
- Incidents
- Bugaboo has received one report in the United States and seven reports in South Korea of the backrest of the seat moving downward during use when in parent-facing mode. No injuries have been reported in the U.S.
- Sold at
- Children's specialty stores nationwide and online at www.bugaboo.com from May 2023 through June 2023 for about $900 for seat strollers only, and about $1,100 for bassinet strollers with seats.
Related pages
Questions and answers
What should I do with the recalled bugaboo dragonfly seat strollers?
Consumers should immediately stop using the recalled seats and contact Bugaboo for a free replacement stroller seat. Bugaboo is contacting all known retailers and purchasers directly.
What is the hazard?
In "parent-facing" mode, the backrest of the seat can move downward, placing the infant in a negative recline. In this situation, an unrestrained infant could tumble from the seat, posing an injury hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.