Build-A-Bear Workshop Recalls Heartwarming Hugs Bears Due to Risk of Serious Injury or Death from Choking Hazard to Children
Recall 26457 · Apr 30, 2026 · Build-A-Bear Workshop
36,000
units affected
36,000
units affected
Facts
- Recall number
- 26457
- Date
- Apr 30, 2026
- Company
- Build-A-Bear Workshop
- Units affected
- 36,000
- Product
- Build-A-Bear Workshop Heartwarming Hugs Bears
- Remedy
- Refund, Replacement
- Hazard
- Choking
The product
This recall involves the Heartwarming Hugs weighted plush bear with model number 034464. It has a side pouch containing a heart filled with 2.5 pounds of ceramic beads, which can be heated or cooled for comfort. The pouch is secured with a zipper. The product is graded 3 years+ and carries a cautionary statement advising adult supervision due to the heated/cooled element. The model number is located on the label sewn into the back side of one bear leg.
What can happen
The zipper slider on the side pouch can detach, posing a risk of serious injury or death from choking hazard to children.
The fix
Consumers should immediately stop using the recalled Heartwarming Hugs Bear and return it to a local Build-A-Bear Workshop store to receive a refund in the form of original payment or a gift card for the original purchase price redeemable toward any available Make-Your-Own furry friend and any other available merchandise. If a consumer is unable to return their Heartwarming Hugs Bear to a local store, they can visit www.buildabear.com/recalls for more information or call Build-A-Bear to receive a free return shipping label to return the recalled bear and to receive a refund check in the form of original payment or in the form of a digital gift card to use on the firm's website.
Incidents and where it was sold
- Incidents
- There has been one consumer report in the United Kingdom of the zipper slider detaching while in use, and no reports in the United States. No injuries have been reported.
- Sold at
- Build-A-Bear Workshop stores and online at www.buildabear.com from January 2026 through March 2026 for about $48.
Related pages
Questions and answers
What should I do with the recalled build-a-bear workshop heartwarming hugs bears?
Consumers should immediately stop using the recalled Heartwarming Hugs Bear and return it to a local Build-A-Bear Workshop store to receive a refund in the form of original payment or a gift card for the original purchase price redeemable toward any available Make-Your-Own furry friend and any other available.
What is the hazard?
The zipper slider on the side pouch can detach, posing a risk of serious injury or death from choking hazard to children.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.