Centex Homes Recalls Solar Panels Due to Fire Hazard
Recall 14138 · Mar 25, 2014 · Centex Homes
240
units affected
240
units affected
Facts
- Recall number
- 14138
- Date
- Mar 25, 2014
- Company
- Centex Homes
- Units affected
- 240
- Product
- SolarSave® roof panels
- Product type
- Electrical Systems
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves Open Energy 34 watt (OE-34) Solar Panel energy systems sold under the brand name Open Energy SolarSave Roofing Tiles. SolarSave panels replace conventional roof tiles and provide solar power to the building. This recall involves all brown, terracotta and gray OE-34 SolarSave roof tiles installed on new homes sold by Centex Homes ("Centex"). This recall does not include any other solar panels, except for the OE-34 model, installed on homes sold by Centex.
What can happen
Fire
The fix
Centex has contacted directly customers impacted by the recall and performed free installations of new solar panels. Owners of homes with qualifying solar energy systems who have not been contacted by the company should turn off their solar energy systems immediately and contact Centex to schedule the installation of free replacement panels.
Incidents and where it was sold
- Incidents
- Two incidents in which roof fires originated in or near the recalled roof panels have been reported. These incidents involve homes sold by Centex. No injuries have been reported.
- Sold at
- Subcontractors hired by Centex Homes, a Nevada general partnership.
Related pages
Questions and answers
What should I do with the recalled solarsave® roof panels?
Centex has contacted directly customers impacted by the recall and performed free installations of new solar panels. Owners of homes with qualifying solar energy systems who have not been contacted by the company should turn off their solar energy systems immediately and contact Centex to schedule the installation of.
What is the hazard?
Fire
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.