Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert)
Recall 23725 · Feb 9, 2023 · Chamberlain Group
96,400
units affected
96,400
units affected
Facts
- Recall number
- 23725
- Date
- Feb 9, 2023
- Company
- Chamberlain Group
- Units affected
- 96,400
- Product
- LiftMaster myQ Garage Door Control Panels
- Remedy
- Repair
- Hazard
- Entrapment
The product
This recall involves LiftMaster myQ garage door control panels, sold individually or with wall-mount residential jackshaft garage door openers. LiftMaster and myQ are printed on the front of the black control panels. The recalled control panels were manufactured between March 2022 and October 2022. The manufacture date, in MM/YY format, the model number and the UPC code are printed on a label located on the back of the unit. The following are the model numbers and UPC codes included in this recall: Model Numbers UPC Codes 8500MC 012381203536 8500CMC 012381203529 8500RGDMC 012381203543 RJO20MC 012381188246 RJO20CMC 012381191277 RJO20CHMC 012381191277 889LMMC 012381203611 889RGDMC 012381203628 041A7928-3MC 012381204304
What can happen
The control panel's secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.
The fix
Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- None reported in the U.S.
- Sold at
- Online and in stores at The Home Depot, Lowes, Menards and other stores and distributors nationwide from March 2022 through October 2022 for about $60, when sold as an accessory, and between $500 and $700, when sold as a bundle.
Related pages
Questions and answers
What should I do with the recalled liftmaster myq garage door control panels?
Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is.
What is the hazard?
The control panel's secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.