Charging Stations Recalled by LocknCharge Technologies Due to Electrical Shock Hazard
Recall 16083 · Jan 27, 2016 · LocknCharge Technologies LLC
550
units affected
550
units affected
Facts
- Recall number
- 16083
- Date
- Jan 27, 2016
- Company
- LocknCharge Technologies LLC
- Units affected
- 550
- Product
- Charging stations
- Product type
- Battery Chargers
- Remedy
- Repair
- Hazard
- Electric shock
The product
This recall involves LocknCharge iQ10 charging stations that allow users to charge and store multiple tablet computers. The charging stations are metal cubes about 16 inches tall x about 16 inches wide x about 12 ½ inches long and have two doors on the front. The cube has white sides with black doors and either a black or white top cover. The LocknCharge logo is on the sides of the cube. The charging stations came with a blue basket and a green basket with dividers that hold the devices to be charged. The baskets have a white handle with the LocknCharge logo on each side. The charging stations have two USB charging hubs under the top cover. Recalled charging stations have charging hubs with no batch code or that have batch codes that begin with 14L, 15B or 15C. The batch code is on the bottom of the charging hub under a silver data label.
What can happen
A defective USB charging hub can cause an electrical shock to the consumer when the charging station is connected to the electrical supply.
The fix
Consumers should immediately stop using the recalled charging stations and contact LocknCharge Technologies for a free replacement charging hub and instructions for replacing the charging hub.
Incidents and where it was sold
- Incidents
- LocknCharge has received one report of a woman in Australia receiving an electrical shock from a charging station.
- Sold at
- Distributors to schools, government agencies and other users from February 2015 to May 2015 for about $600.
Related pages
Questions and answers
What should I do with the recalled charging stations?
Consumers should immediately stop using the recalled charging stations and contact LocknCharge Technologies for a free replacement charging hub and instructions for replacing the charging hub.
What is the hazard?
A defective USB charging hub can cause an electrical shock to the consumer when the charging station is connected to the electrical supply.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.