Charmast Power Banks Recalled Due to Fire and Burn Hazards; Sold by Charmast Exclusively on Amazon.com
Recall 25072 · Dec 19, 2024 · Shenzhen Charmast Technology Co. Ltd.
488,000
units affected
488,000
units affected
Facts
- Recall number
- 25072
- Date
- Dec 19, 2024
- Company
- Shenzhen Charmast Technology Co. Ltd.
- Units affected
- 488,000
- Product
- Charmast power banks, model W1056
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Charmast power banks, model W1056. They were sold in black, blue, green, mint, pink and white colors. The brand name "Charmast" is printed on the front and "Model: W1056" is printed on the back. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled power bank in the trash. Do not deposit this recalled power bank in used battery recycling boxes found at various retail and home improvement stores.
What can happen
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
The fix
Consumers should stop using the recalled power banks immediately and contact Charmast for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their model W1056 power bank, their names and dates of the photograph written in indelible (permanent) marker above the label, and the severed power cord. Consumers should dispose of the power banks in accordance with local and state regulations.
Incidents and where it was sold
- Incidents
- Charmast has received 44 reports of the recalled power banks expanding, igniting, melting, overheating or smoking, including four reports of consumers receiving burns or blisters.
- Sold at
- Online at Amazon.com from December 2018 through September 2024 for between $14 and $25.
Related pages
Questions and answers
What should I do with the recalled charmast power banks, model w1056?
Consumers should stop using the recalled power banks immediately and contact Charmast for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their model W1056 power bank, their names and dates of the photograph written in indelible (permanent) marker.
What is the hazard?
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.