Chromag Bicycle Stems Recalled by Riser Holdings Due to Fall and Injury Hazards
Recall 17140 · Apr 26, 2017 · Riser Holdings Ltd.
100
units affected
100
units affected
Facts
- Recall number
- 17140
- Date
- Apr 26, 2017
- Company
- Riser Holdings Ltd.
- Units affected
- 100
- Product
- Chromag bicycle stems
- Remedy
- Replacement
- Hazard
- Falls
The product
This recall involves Chromag bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems include models BZA, Director, HiFi and Ranger. Only stems with a "Z" marked inside the bolt head are included in this recall. "Chromag" and the model name are printed on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.
What can happen
The clamping bolts that secure the stem to the fork steerer and/or the handlebars can break, posing fall and injury hazards to riders.
The fix
Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem.
Incidents and where it was sold
- Incidents
- The firm has received three reports of the clamping bolts breaking. No injuries have been reported.
- Sold at
- Arts Cyclery, Beatchwood Cycles, Beat Cycles, Breadwinner Cycles, Blazin Saddles, Harpers, Quality Bicycle Products, The Bike Hub and Squatch Cycles nationwide or online at www.chromagbikes.com from November 2016 through March 2017 for about $120 for the stem.
Related pages
Questions and answers
What should I do with the recalled chromag bicycle stems?
Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem.
What is the hazard?
The clamping bolts that secure the stem to the fork steerer and/or the handlebars can break, posing fall and injury hazards to riders.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.