CocoaVia Brand Frothers Recalled by Mars Symbioscience Due to Choking Hazard
Recall 16046 · Nov 24, 2015 · Mars Symbioscience
5,000
units affected
5,000
units affected
Facts
- Recall number
- 16046
- Date
- Nov 24, 2015
- Company
- Mars Symbioscience
- Units affected
- 5,000
- Product
- CocoaVia® brand frothers
- Product type
- Mixers/Whisks
- Remedy
- dispose
- Hazard
- Choking
The product
This recall involves CocoaVia brand brown frothers used to froth beverages, including coffee and milk. The spring on the end of the wand spins to froth the drink. The frothers were distributed free at promotional events. The frothers are brown, "CocoaVia" is printed on the side in white lettering and they measure about eight inches long. This recall only involves CocoaVia brand frothers that are brown in color.
What can happen
The spring on the end of the frothers can detach from the metal wand, posing ingestion and choking hazards.
The fix
Consumers should immediately stop using the recalled frothers, remove the batteries and contact Mars Symbioscience to return the frothers for a coupon towards the purchase of CocoaVia products. The firm is providing pre-addressed return envelopes for consumers to return the frothers to the firm for disposal.
Incidents and where it was sold
- Incidents
- Mars Symbioscience has received two reports of the spring on the end of the frothers detaching from the metal wand. No injuries have been reported.
- Sold at
- Given away free at promotional events at King Soopers supermarket in Colorado in September 2015.
Related pages
Questions and answers
What should I do with the recalled cocoavia® brand frothers?
Consumers should immediately stop using the recalled frothers, remove the batteries and contact Mars Symbioscience to return the frothers for a coupon towards the purchase of CocoaVia products. The firm is providing pre-addressed return envelopes for consumers to return the frothers to the firm for disposal.
What is the hazard?
The spring on the end of the frothers can detach from the metal wand, posing ingestion and choking hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.