Continuum Recalls Lenox Tea Kettles Due to Burn Hazard
Recall 20107 · Apr 8, 2020 · Continuum
56,000
units affected
56,000
units affected
Facts
- Recall number
- 20107
- Date
- Apr 8, 2020
- Company
- Continuum
- Units affected
- 56,000
- Product
- Lenox 2.5 Quart Tea Kettles
- Remedy
- Refund
- Hazard
- Fire
The product
This recall involves Continuum's Lenox-branded 2.5 Quart Whistling Stainless Steel Tea Kettle with a three-layered bottom. The tea kettles were sold in a variety of colors, including blue, red, silver, and gold. They have a stainless steel flat bottom that measures approximately 7" in diameter and has a bent edge that extends approximately 1" beyond the flat portion of the bottom. The brand name Lenox is written on the sides and the bottom of the kettle.
What can happen
The tea kettles can expel hot water during use, posing a burn hazard to consumers.
The fix
Consumers should immediately stop using the recalled tea kettles and contact Continuum for a full refund if proof of purchase is available. If not, consumers will be entitled to a refund of $29.99.
Incidents and where it was sold
- Incidents
- Continuum has received 14 reports of tea kettles expelling hot water through the top, including four reports of burn injuries, some of them severe.
- Sold at
- Burlington, HomeGoods, Home Sense, Marshalls, T.J. Maxx, Tuesday Morning, and Winners stores nationwide from September 2013 through November 2017 for between $30 and $50.
Related pages
Questions and answers
What should I do with the recalled lenox 2.5 quart tea kettles?
Consumers should immediately stop using the recalled tea kettles and contact Continuum for a full refund if proof of purchase is available. If not, consumers will be entitled to a refund of $29.99.
What is the hazard?
The tea kettles can expel hot water during use, posing a burn hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.