Cooper Crouse-Hinds Recalls Ceiling Boxes Designed to Support Ceiling Light Fixtures Due to Impact Hazard
Recall 14013 · Nov 5, 2013 · Cooper Crouse-Hinds
22,400
units affected
22,400
units affected
Facts
- Recall number
- 14013
- Date
- Nov 5, 2013
- Company
- Cooper Crouse-Hinds
- Units affected
- 22,400
- Product
- Ceiling boxes
- Product type
- Electric Wire or Wiring Systems
- Remedy
- Refund, Repair, Replacement
- Hazard
- Falls
The product
This recall involves five models of Cooper Crouse-Hinds non-metallic, polycarbonate ceiling boxes with manufacturer or part numbers TP16002, TP16022, TP16023, TP16122 and TP16307. The black, round ceiling boxes are 1.5 to 2.25-inches deep and measure between 3.5 and 4-inches in diameter. These devices are used in the installation of ceiling lighting. "CROUSE-HINDS" and "14.8 CU. IN" or "20.8 CU. IN." appear inside the box. The part number is on the product's packaging.
What can happen
The ceiling box can crack causing the light fixture to fall from the ceiling, posing an impact hazard to consumers.
The fix
Consumers should immediately contact Cooper Crouse-Hinds to determine if their product is recalled and whether they will receive a full refund, a free replacement, or a free repair of the ceiling box. If unable to determine via phone, Cooper Crouse-Hinds will send a representative to conduct an on-site identification of the recalled product.
Incidents and where it was sold
- Incidents
- Cooper Crouse-Hinds is aware of one ceiling box cracking. No injuries have been reported.
- Sold at
- Electrical supply stores and sales to commercial contractors, professional installers and other end users by authorized distributors nationwide from December 2012 to April 2013 for between $1.50 and $4.
Related pages
Questions and answers
What should I do with the recalled ceiling boxes?
Consumers should immediately contact Cooper Crouse-Hinds to determine if their product is recalled and whether they will receive a full refund, a free replacement, or a free repair of the ceiling box. If unable to determine via phone, Cooper Crouse-Hinds will send a representative to conduct an on-site identification.
What is the hazard?
The ceiling box can crack causing the light fixture to fall from the ceiling, posing an impact hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.