Core Health & Fitness Recalls Stairmaster Stepmill Exercise Equipment Due to Fall Hazard (Recall Alert)
Recall 18764 · Aug 30, 2018 · Core Health & Fitness
3,500
units affected
3,500
units affected
Facts
- Recall number
- 18764
- Date
- Aug 30, 2018
- Company
- Core Health & Fitness
- Units affected
- 3,500
- Product
- StairMaster® branded 8G Gauntlet Stepmill machines
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers 9-5250 & 9-5270. The recalled machines were sold in red, black and red/yellow. The recalled machines consist of a revolving staircase and a backlit LCD console. The model number is printed on the base of the unit. The date code is in the YYWW format (1816 means year 2018, week 16). The date code is the section of the serial number at digits 8 - 11 (see photo). The date code range for SKU 9-5250 is from 1734 to 1823. The date code range for SKU 9-5270 is from 1813 to 1816. Stairmaster is printed on both sides of the unit and on the shrouds.
What can happen
The steps can accelerate rapidly without input from the user, posing a fall hazard.
The fix
Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.
Incidents and where it was sold
- Incidents
- The firm has received reports of 52 incidents of steps accelerating unexpectedly, resulting in 12 minor injuries.
- Sold at
- Core Health & Fitness distributors nationwide from October 2017 through June 2018 for between $7,500 and $9,950.
Related pages
Questions and answers
What should I do with the recalled stairmaster® branded 8g gauntlet stepmill machines?
Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.
What is the hazard?
The steps can accelerate rapidly without input from the user, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.