Countertop Water Dispensers Recalled by Greenway Home Products Due to Fire and Shock Hazards
Recall 08376 · Aug 28, 2008 · Greenway Home Products
44,000
units affected
44,000
units affected
Facts
- Recall number
- 08376
- Date
- Aug 28, 2008
- Company
- Greenway Home Products
- Units affected
- 44,000
- Product
- Countertop Water Dispensers
- Product type
- Water & Drink Dispensers
- Hazard
- Fire
The product
The recalled countertop water dispensers include the following Vitapur, Greenway and Polar models. They dispense hot or cold water and use three- or five-gallon water bottles. The model name is printed on the front of the dispenser's base. Model and serial numbers are printed on a white label on the back of the dispenser's base. File number 218326 is printed on a silver sticker on the back of the dispenser's base. Model Serial Number File Number Greenway GWD2630W Starts with 0606 through 0711 218326 Polar PWD2635W Vitapur VWD2636W Vitapur VWD2636BLK Vitapur VWD2636RED Model numbers followed by a "1" or "2," (i.e. GWD2630W -1 / PWD2635W-2), or dispensers with no ventilation openings underneath the base are not included in this recall.
What can happen
The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser's base onto the countertop, posing a fire hazard. The internal heating element also poses a shock hazard to consumers who touch it through the vents.
The fix
Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair.
Incidents and where it was sold
- Incidents
- Greenway has received one report of a fire involving the recalled countertop water dispenser outside the United States that resulted in property damage. No injuries have been reported.
- Sold at
- Discount retailers nationwide from June 2006 to November 2007 for between $70 and $80.
Related pages
Questions and answers
What should I do with the recalled countertop water dispensers?
Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair.
What is the hazard?
The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser's base onto the countertop, posing a fire hazard. The internal heating element also poses a shock hazard to consumers who touch it through the vents.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.