Crate and Barrel Recalls Finley Hanging Pendant Lamps Due to Fire and Shock Hazards
Recall 14004 · Oct 24, 2013 · Crate and Barrel
19,000
units affected
19,000
units affected
Facts
- Recall number
- 14004
- Date
- Oct 24, 2013
- Company
- Crate and Barrel
- Units affected
- 19,000
- Product
- Hanging pendant lamps
- Product type
- Lamps
- Remedy
- Refund, Replacement
- Hazard
- Fire
The product
This recall includes Crate and Barrel Finley Collection pendant lamps with a white or wheat (off-white) linen large, small drum or rectangular lamp shades. They have a 9-inch long silver electrical wire with tandem metal support cables and chrome-plated steel ceiling plate. The large lamp with SKU number 684-069 or 684-077 measures 12 inches high and 28 inches in diameter, the small lamp with SKU number 676-384 or 440-755 measures 12 inches high and 20 inches in diameter; and the rectangular lamp with SKU number 322-067 or 322-423 measures 14 inches high, 12.25 inches wide and 30 inches long. The lamps are illuminated by two 60-watt bulbs. The SKU number can be found on a white label inside the ceiling plate.
What can happen
The lamp's wires can be connected incorrectly because the wires' polarity labels can fall off or be mislabeled, posing fire and shock hazards to consumers.
The fix
Consumers should immediately stop using the recalled lamp and contact Crate and Barrel for a replacement lamp of equal value or a full refund, including shipping and $100 reimbursement for charges incurred in removing and replacing recalled lamps by using a licensed electrician.
Incidents and where it was sold
- Incidents
- Crate and Barrel has received four reports of lamps shorting out, including minor property damage and a minor burn.
- Sold at
- Crate and Barrel stores nationwide, Crate and Barrel's catalog and Crateandbarrel.com from January 2009 through July 2013 for between $149 and $249.
Related pages
Questions and answers
What should I do with the recalled hanging pendant lamps?
Consumers should immediately stop using the recalled lamp and contact Crate and Barrel for a replacement lamp of equal value or a full refund, including shipping and $100 reimbursement for charges incurred in removing and replacing recalled lamps by using a licensed electrician.
What is the hazard?
The lamp's wires can be connected incorrectly because the wires' polarity labels can fall off or be mislabeled, posing fire and shock hazards to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.