Custom Molded Products Recalls Valve Caps Sold With Hot Tubs/Swim Spas Due to Impact Hazard
Recall 19161 · Jul 10, 2019 · Custom Molded Products
16,000
units affected
16,000
units affected
Facts
- Recall number
- 19161
- Date
- Jul 10, 2019
- Company
- Custom Molded Products
- Units affected
- 16,000
- Product
- Diverter valve caps sold with Master Spas hot tubs and swim spas
- Remedy
- Repair
- Hazard
- Injury
The product
This recall involves 2-inch diverter valve caps sold with certain Master Spas "Twilight Series," "H2X Swim Spa," and "MP Signature Deep Swim Spa" hot tubs/swim spas. The model names are printed on the control panel covers. The clear valve caps are included as a component part and are located under the diverter handle on the upper deck of the hot tub/spa above the water line.
What can happen
The valve cap on the hot tubs and swim spas can become loose, pop off and strike a bystander, posing an impact hazard.
The fix
Consumers should immediately stop using the hot tubs and swim spas with the recalled valve cap and contact Custom Molded Products to arrange for a free replacement cap from their hot tub/swim spa manufacturer.
Incidents and where it was sold
- Incidents
- The firm has received 112 reports of the valve caps popping off including four reports of consumers being struck by the cap. No injuries have been reported.
- Sold at
- Master Spas hot tub/spa distributors from December 2017 through May 2019 for between about $5000 and $45,000 and about $2 for the valve caps.
Related pages
Questions and answers
What should I do with the recalled diverter valve caps sold with master spas hot tubs and swim spas?
Consumers should immediately stop using the hot tubs and swim spas with the recalled valve cap and contact Custom Molded Products to arrange for a free replacement cap from their hot tub/swim spa manufacturer.
What is the hazard?
The valve cap on the hot tubs and swim spas can become loose, pop off and strike a bystander, posing an impact hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.