Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard
Recall 17130 · Apr 12, 2017 · Customatic Beds
50,000
units affected
50,000
units affected
Facts
- Recall number
- 17130
- Date
- Apr 12, 2017
- Company
- Customatic Beds
- Units affected
- 50,000
- Product
- Adjustable beds
- Remedy
- Repair
- Hazard
- Electric shock
The product
This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004
What can happen
The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
The fix
Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.
Incidents and where it was sold
- Incidents
- None reported
- Sold at
- Sleepy's and other mattress stores nationwide from June 2012 through January 2017 for about $1,500.
Related pages
Questions and answers
What should I do with the recalled adjustable beds?
Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.
What is the hazard?
The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.