Cycling Sports Group Recalls Cannondale Canvas NEO Bicycles Due to Fall Hazard
Recall 21051 · Dec 16, 2020 · Cycling Sports Group
1,270
units affected
1,270
units affected
Facts
- Recall number
- 21051
- Date
- Dec 16, 2020
- Company
- Cycling Sports Group
- Units affected
- 1,270
- Product
- Cannondale Canvas NEO Bicycles
- Remedy
- Repair
- Hazard
- Falls
The product
This recall involves all Cycling Sports Group Cannondale Canvas NEO bicycles. These are "e-bicycles" that have an electric assist motor, and they were sold in a variety of different colors and sizes. Affected bicycles are marked "Canvas" on the top tube and have an electric assist motor. Only models of "Canvas" bicycles with an electric assist motor are included in this recall.
What can happen
The front fender can detach and cause the front wheel to abruptly stop, posing a fall hazard.
The fix
Consumers should immediately stop riding the bicycle until the front fender is removed, and contact their local authorized Cannondale dealer or Cycling Sports Group to arrange for a free repair.
Incidents and where it was sold
- Incidents
- Cycling Sports Group has received eight reports of the fender detaching and contacting the bicycle wheel, two of which resulted in injuries involving bruising and abrasions.
- Sold at
- Authorized Cannondale dealers nationwide from June 2019 through October 2020 for between $3,200 and $4,200.
Related pages
Questions and answers
What should I do with the recalled cannondale canvas neo bicycles?
Consumers should immediately stop riding the bicycle until the front fender is removed, and contact their local authorized Cannondale dealer or Cycling Sports Group to arrange for a free repair.
What is the hazard?
The front fender can detach and cause the front wheel to abruptly stop, posing a fall hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.