Deale International Recalls Altafit Smartwatches Due to Risk of Serious Burn Injury and Fire Hazard; Sold by HSN
Recall 25428 · Aug 7, 2025 · Deale International
2,900
units affected
2,900
units affected
Facts
- Recall number
- 25428
- Date
- Aug 7, 2025
- Company
- Deale International
- Units affected
- 2,900
- Product
- Altafit af28 Smartwatches
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves Altafit af28 smartwatches. The recalled smartwatch was sold in gold and silver tones and has a 1.68-inch color touchscreen and two bands, one bejeweled and one mesh. It came in a golden case with a wireless charging pad and cable. "ALTAFIT FCC ID 2BHG8-AF28" is on the back of the watch.
What can happen
The smartwatch's wireless charging pad can overheat and ignite, posing a risk of serious burn injury and fire hazard.
The fix
Consumers should immediately unplug the smartwatch's charging pad and stop charging the recalled smartwatch. Consumers can contact Deale International for instructions on how to receive a free replacement. Consumers will be asked to cut the unplugged charging pad's power cable and email a photo of the charging pad with the cut cable to altafitrecall@thedeale.com.
Incidents and where it was sold
- Incidents
- Deale International has received 39 reports of smartwatches melting, burning and catching on fire while charging, including six reports of burns to hands and property damage.
- Sold at
- HSN.com from March 2025 through May 2025 for about $50.
Related pages
Questions and answers
What should I do with the recalled altafit af28 smartwatches?
Consumers should immediately unplug the smartwatch's charging pad and stop charging the recalled smartwatch. Consumers can contact Deale International for instructions on how to receive a free replacement. Consumers will be asked to cut the unplugged charging pad's power cable and email a photo of the charging pad.
What is the hazard?
The smartwatch's wireless charging pad can overheat and ignite, posing a risk of serious burn injury and fire hazard.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.