Definitive Technology Recalls SuperCube 2000 Subwoofers Due to Risk of Shock
Recall 13158 · Mar 28, 2013 · Definitive Technology
900
units affected
900
units affected
Facts
- Recall number
- 13158
- Date
- Mar 28, 2013
- Company
- Definitive Technology
- Units affected
- 900
- Product
- SuperCube 2000 Powered Subwoofers
- Product type
- Audio/Video Systems & Accessories
- Remedy
- Replacement
- Hazard
- Electric shock
The product
This recall involves the SuperCube 2000 powered subwoofers with "0912HB" as part of a serial number printed on the back of the unit. The subwoofer measures 11 inches tall by 11 inches wide by 11 inches deep and has a black cloth grille wrapping all four sides with a glossy black top cap. "Definitive" is printed on the bottom front of the speaker.
What can happen
An internal failure with the subwoofer's level input jack (RCA jack) results in a shock hazard to consumers.
The fix
Consumers should immediately stop using the subwoofer in the theater system and contact Definitive Technology for a replacement.
Incidents and where it was sold
- Incidents
- The firm has received two reports of consumers who were shocked while handling the unit.
- Sold at
- Electronics stores nationwide and online at BestBuy.com and Amazon.com between November 2012 and January 2013 for about $600.
Related pages
Questions and answers
What should I do with the recalled supercube 2000 powered subwoofers?
Consumers should immediately stop using the subwoofer in the theater system and contact Definitive Technology for a replacement.
What is the hazard?
An internal failure with the subwoofer's level input jack (RCA jack) results in a shock hazard to consumers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.