Delta Electronics Recalls Solar Inverters Due to Fire and Impact Hazards
Recall 19061 · Feb 7, 2019 · Delta Electronics
2,600
units affected
2,600
units affected
Facts
- Recall number
- 19061
- Date
- Feb 7, 2019
- Company
- Delta Electronics
- Units affected
- 2,600
- Product
- Eltek solar inverters
- Remedy
- Replacement
- Hazard
- Fire
The product
This recall involves the Eltek THEIA HE-t string inverters that convert DC power from residential solar panels to AC power supplied to the electrical grid system. The recalled inverters measure about 28 inches high by 14 inches wide by 6.5 inches deep. They were sold in four different kilowatt ratings: 2.0 kW, 2.9 kW, 3.8, kW, and 4.4 kW. "Eltek," and the model designation "THEIA" and "HE-t" are printed on the front display panel of the inverter. The inverters could be installed in different places in consumers' homes.
What can happen
The capacitors can fail and allow heat to build up and the cover can eject with force from the unit, posing fire and impact hazards.
The fix
Consumers should immediately stop using the recalled inverters, turn off the switch on the inverter's front cover, switch off the circuit breaker for the inverter and contact Delta Electronics USA to arrange for a free replacement inverter. Delta Electronics will remove the recalled inverter and install a replacement.
Incidents and where it was sold
- Incidents
- Delta Electronics has received 11 reports of the capacitors failing and allowing heat buildup, including two reports of the cover forcibly ejecting off the inverter units. No injuries have been reported.
- Sold at
- Through various solar installers in Arizona, New York, Tennessee and Washington from March 2012 through May 2017 for between $2,000 and $4,000.
Related pages
Questions and answers
What should I do with the recalled eltek solar inverters?
Consumers should immediately stop using the recalled inverters, turn off the switch on the inverter's front cover, switch off the circuit breaker for the inverter and contact Delta Electronics USA to arrange for a free replacement inverter. Delta Electronics will remove the recalled inverter and install a replacement.
What is the hazard?
The capacitors can fail and allow heat to build up and the cover can eject with force from the unit, posing fire and impact hazards.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. Contact the company named above for the remedy.